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Looks like someone dropped the ball on the Optik Television set box. I'd personally adhere to up with them to get this sorted out.
Update Very last name soon after marriage Hey does any individual know how to update your previous identify? I've requested a couple of
The new calling aspect calls for unidentified callers to pay attention to a quick concept and manually respond which has a a single-digit code. One example is, a primary-time dialer hoping to connect with a customer with the Call Manage function will probably be greeted with a quick message stating “this quantity has Get in touch with Regulate – to receive by way of, you should push nine.” The amount is randomly generated. When the digit is pressed, the call will link.
Thanks for that reply, Telus Support, but it is eventually more than. The final rep I spoke to confident me it really is cancelled And that i won’t be billed any longer.
I see this for a waste of a monthly Invoice which I trapped with for 3 yrs. I will discontinue it promptly when it my enslavement is finished. This Invoice claims I owe additional $twenty five alarm allow charge and Once i try to phone their 1800 number I get this concept you have capable for any clinical alert bracelet and the woman refused to respectfully let me go mainly because I'm not intrigued. Termed back and selected to bypass the supply then receive the concept the selection I have dialed continues to be modified to ___ so I simply call that one and get the identical clinical notify information, bypass that and a similar information, phone number continues to be altered but for the a single I dialed they explained it transformed to.
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I shell out about $4500 a 12 months with Telus. In January I acquired an outside camera for $seven/thirty day period but regretted it and desired to return it. It absolutely was new in the box - only plugged in to check it. Following a number of hrs waiting within the telephone I discovered that there's a $340 price to cancel. That is a lot for a $50 camera. I pleaded with the agent to waive the cost because I am a faithful customer for therefore prolonged. He mentioned a supervisor will phone to debate. No one termed again. Per month afterwards I attempted once more. At last, in April, immediately after eight several hours around the cellular phone concerning this problem nearly that point, I gave my ultimatum… waive the significant cancellation rate or I terminate all the services with Telus and go some other place. No. So, I cancelled all the things. A shame, for the reason that I have never had 1 challenge Using the Tv set, internet, or cellphones and preferred Telus… for more than fourteen a long time. However the $seven demand persisted. Sigh. Far more several hours to the telephone. Why is this the only way to speak? It is so aggravating and also a colossal squander of your time.
The TELUS crew acknowledges that our work spans a lot of Territories and Treaty areas and we are grateful for the normal Understanding Keepers and Elders who will Telus technical support be with us now, those who have absent right before us as well as the youth that encourage us.
I needed to contact CS nowadays with Chat as well as Division I want to speak to is barely obtainable by cell phone. The CS on Chat organized a contact back again at an agreed upon time slot. When that Section termed me later I received anything sorted out.
I want a phone from somebody who has some decision building electrical power on how I am able to near my accounts and become accomplished with Telus.
I'm wanting to renew my internet service following the two year agreement expired. We even have basic cable which I never ever use and need to remove. It really is unachievable to do this on-line, as well as contact number for support is quite very well concealed. I eventually obtained it from a reseller. I known as the quantity, and listened to AI consider to receive me to make it happen on line, but You can not cease employing a service on the net.
Was the chief and The rationale I are a faithful Telus custiomer For several years. But This is certainly about to alter!!